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Senior Manager, GWO Operations Change


This is a Contract position in Toronto, ON posted January 29, 2021.




Requisition ID: 96058

Join the Global Community of Scotiabankers to help customers become better off.


Senior Manager, GWO Operations Change  

Why work for Scotiabank?

Scotiabank is among the largest banks in the world and the most international bank in Canada. We are powered by our 97,000 high-performing teammates who make a real difference across the globe as a leading provider of advice, products, digital experiences, and financial services. Together with our Digital Factories around the world, we are dedicated to helping our 25 million customers become better-off.


This is a place where you’ll get to learn and develop your skills, while being recognized for your hard work. At Scotiabank, we’re passionate about bringing our whole selves to work, allowing us to create inclusive work environments for everyone to enjoy. Say hello to a career at Scotiabank!

Global Banking and Markets

Global Banking & Markets provides a full range of investment banking, credit and risk management products and services relevant to the financing and strategic development needs of our clients. Our products include debt and equity financing, mergers & acquisitions, corporate banking, institutional equity sales, trading and research, fixed income products, derivatives, energy, foreign exchange and precious & metals.  We also cross-sell the full range of wholesale products and services offered by the Scotiabank Group.


This role is part of the Global Wholesale Operations Change team, which supports “change the bank initiatives” across the organization.  GWO supports all Capital Markets related activity across the trade lifecycle.  We are looking for individuals with in-depth knowledge of the trade lifecycle, products, infrastructure and change management to support a number of initiatives currently underway across the Middle Office, Confirmations, Settlements, Lending and Operations Control teams.


As the Senior Manager you will contribute to the overall success of the Operations Change team, ensuring individual goals, plans, initiatives are executed and delivered in support of the team’s business strategies and objectives. In addition, you will ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.



  • Leads and manages Operations Change teams and project/initiatives as required.
  • Ensures that all projects and initiatives are planned, executed and tracked in accordance with agreed upon standards.
  • Work closely with the relevant Operations teams and leaders to ensure proper prioritization, resource allocation and cross-functional alignment.
  • Applies in-depth knowledge of existing relationships between GWO Utilities and technology infrastructures to coordinate and monitor for cross-utility interdependencies, contributions and efficiencies in operations and technology platforms to maximize resources and ensure projects are aligned with business line and Enterprise strategic objectives,
  • Oversees the delegation of work to Operations Change resources and sets annual performance targets for individuals and their team, conducting regular performance reviews and feedback sessions.
  • Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
  • Creates an environment in which their team pursues effective and efficient operations of their respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct.
  • Builds a high-performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment; communicating vision/values/business strategy and managing succession and development planning for the team.
  • Performs other duties as required.



  • University degree in Finance, Business or related studies
  • A minimum of 5+ years in Capital Markets and/or Project Management role
  • Superior organizational and leadership skills
  • In depth Capital Markets experience, specifically in a change the bank or project management capacity with a solid understanding of products, trade lifecycle and infrastructure
  • Experience and Subject matter expertise in the areas of Middle Office, Confirmations, Settlements, Lending and Operations Control functions
  • Excellent understanding of products supported by GWO Utilities, and of operational processes, market practices and regulatory requirements pertaining to such.
  • Excellent oral and written communication and conflict-management skills to support a wide variety of internal stakeholders, technology partners and external vendors


Location(s):  Canada : Ontario : Toronto 

As Canada’s International Bank, we are a diverse and global team. We speak more than 100 languages with backgrounds from more than 120 countries. Our employees are committed to a superior customer experience and use the Bank’s six guiding sales practice principles to ensure they act with honesty and integrity.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.