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Director, Leadership

BMO Financial Group

This is a Contract position in Toronto, ON posted February 1, 2021.


176 Yonge Street

Job Family Group:

Strategy & Change

Provides change management  expertise in the design, development, management implementation and continuous improvement of our enterprise culture programs. Accountable to deliver specific project/program outcomes (e.g.  stakeholder management plans change management plan, culture experience, etc.) in alignment with overall business goals. Leads assigned projects from project initiation to implementation to achieve desired business results. Drives to mitigate execution risk to achieve the desired business outcomes. Understands the business/group and facilitates communication with other program/project managers and stakeholders efficiently and effectively. Directs, manages, and coordinates team members including other project managers, business and technology resources, user groups, internal and external consultants and contractors, as well as vendors and external regulatory organizations.

Responsibilities Include:

  • Acts as a trusted advisor to senior leaders for making business decisions and implementing strategic initiatives surrounding enterprise culture programs

  • Influences and negotiates to achieve business objectives.

  • Assists in the development of strategic plans.

  • Identifies emerging issues and trends to inform decision-making.

  • Conducts independent analysis and assessment to resolve strategic issues.

  • Breaks down strategic problems, and analyses data and information to provide insights and recommendations.

  • Monitors and tracks performance and address any issues.

  • Designs and produces regular and ad-hoc reports, and dashboards.

  • Provides program level change leadership to ensure the vision and objectives of the large-scale transformation are driven properly.

  • Develops change management plans for the complex programs spanning across multiple business units and stakeholders.

  • Collaborates across BMO to develop communications strategies and ensure consistency of messaging to positively influence or change behaviour.

  • Directs strategic programs within multiple or single business/groups and provides integrated management of subsidiary projects and internal or external stakeholders.

  • Leads all aspects of the program lifecycle and ensures program structure is designed to achieve the intended business benefit.

  • Exercises direct accountability for complex programs with many project managers and team members.

  • Provides guidance to the project sponsor on the implementation and sustainment of projects, resulting in successful project outcomes.

  • Ensures change management plans are developed, socialized and consistently measured to deliver the expected project benefits and adoption.

  • Monitors and controls project deliverables. Makes recommendations and adjustments to the overall project plan to achieve deliverables,

  • Understands project interdependencies and demonstrates critical thinking that proactively identifies project risks and establishes effective risk mitigation from the outset.

  • Demonstrates stakeholder partnership that involves effective communicating with the project sponsor; gains and builds trust and rapport.

  • Demonstrates ownership and commitment by holding themselves accountable for the identification and resolution of project problems.

  • Leads and/or represents the project in project team meetings, governance forums and inter-department forums.

  • Operates at a group/enterprise-wide level and serves as a senior specialist resource across BMO.

  • Broader work or accountabilities may be assigned as needed.


  • Typically, 9+ years of relevant experience and/or certification in related field of study or an equivalent combination of education and experience.

  • Deep Change Management expertise

  • Valid PMP designation from the Project Management Institute (PMI) is an asset.

  • Evident Change Management leadership

  • Sound Judgement skills

  • Learning agility

  • Stakeholder management

  • Technical leader viewed as a thought leader for innovation.

  • Expertise in Corporate Communications.

  • Able to manage ambiguity.

We’re here to help

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.