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Commercial Lines Account Manager


This is a Full-time position in Hamilton, ON posted February 28, 2021.

Tripemco was established in 1983, providing valued advice towards all lines of Insurance needs. We are a family run brokerage that takes pride in our abilities and in our community. We are a national broker licensed across Canada that specializes in Commercial Business Insurance. Although Tripemco’s niche is Commercial Business Insurance, we have the ability to assist with Home, Auto, Life, and Group Benefits. We abide daily by our vision, mission and values as we have a staff of roughly 30 that enjoy the culture Tripemco has to offer. We provide strategic Benefit and Technology solutions for all size businesses and enterprise-level companies. We increase operational and financial efficiency using time-tested techniques. Having years of diverse experience, we are able to create cutting-edge recommendations.We are passionate, efficient, and innovative and we are looking for a Commercial Lines Account Manager to join our team. We promote an environment of account-ability and inclusiveness, which becomes infused into every relationship.Responsibilities:* Respond promptly and in a friendly manner to calls, mail and emails, ensuring a high level of service is maintained;* New Business workflows with Account Executives;* Renewal reviews and make recommendations, completing comparison quotes and re-market when needed and ensuring that all renewals are delivered to the clients in a timely matter;* Review and/or issue Certificates of Insurance* Accurately handle change requests with an emphasis on risk management;* Handle Complex Accounts to provide creative solutions to meet the needs of our clients;* Function as a front-line underwriter for qualifying, maintaining, and promoting sound quality business;* Assist clients with reporting claims and follow up in a timely manner to ensure quality service from our insurance partners;* Manage account receivables;* Work closely with Account Executives to identify other lines of business as cross sell opportunities. Qualifications:* RIBO License* 2+ years of insurance experience* Adapts to change and performs effectively under pressure* Strong organizational and time management skills* A team player with a strong work ethic* Excellent interpersonal, written and oral communication skills* Ability to manage multiple tasks, and follow-up on uncompleted tasks * Working towards CAIB or CIP Designation* A strong attention to detail* Computer knowledge in MS Office products such as Word and Excel, Outlook and experience with Power Broker and Policy Works