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Chocolats Favoris inc.: Assistant Manager

Chocolats Favoris inc.

This is a Full-time position in Lanark Highlands, ON posted February 5, 2021.

Chocolats Favoris is currently looking for an Assistant Manager to join our team!

If you love chocolate as much as we do, why not work with it every day 🙂 Reporting to the Shop Manager, the Assistant Manager provides support in planning and managing the company’s financial, human and material resources.

The Assistant Manager must supervise the work team and ensure that the services provided are of impeccable quality.

In addition, the Assistant Manager must foster a good work atmosphere in the store.

All actions should be focused on providing a high-level of customer service.

Responsibilities Mobilize and empower the team with respect to customer serviceSupervise employees’ work according to company standardsHelp with store and ice cream training as neededOversee the use of equipment and know how it works in case of any problemsParticipate in cash openings and closings and monetary transactions of all kinds (balancing the cash, making change, etc.)Participate in task-sharing and creating work schedulesEnsure compliance with the Chocolats Favoris conceptEnsure that everyone understands and complies with the company’s quality, hygiene, maintenance and health and safety standardsEnsure good communication with the work team Working conditions Group insuranceFlexible scheduleEmployee discountIn-house trainingFull-time positionDynamic team !

Ability to anticipate customers’ needs and to resolve their problems with finesse and efficiencyPassionate about customer serviceStrong oral communication skillsDemonstrates initiative, creativity and leadershipEnthusiasmVersatilityProfessionalismLeadership and ability to influenceAbility to work under pressure and to manage stress wellGood team spirit