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Associate Director of Housing Services

Thresholds Homes and Supports

This is a Contract position in Leamington, ON posted February 27, 2021.

Thresholds Homes and Supports Inc.

is a community-based agency that promotes recovery and improved quality of life for people who are experiencing mental health and addiction issues by providing affordable housing and individualized, flexible support services through our wide-ranging programs offered throughout Waterloo Region and Wellington County.

Our staff are committed and passionate about what they do, and take pride in the difference they make in our community.


We also take time to recognize each other and have fun SUMMARY OF THE POSITION Reporting to the Executive Director, the Associate Director of Housing Services provides strategic leadership and direction to the organization with a focus on housing.

This role participates as a member of the Leadership Team and supports the housing program by developing and facilitating housing programs and strategies across Waterloo Region and Guelph Wellington.

Leading program staff, this role will work with internal and external partners to initiate new housing programs and the continuous improvement of existing housing projects.

The incumbent will utilize evaluation methods with a focus on data, process, tools and impact of housing projects with participants and the community.

HOURS OF WORK The Associate Director of Housing Services will work a thirty-five (35) hour week, the hours being flexible to the needs of the staff, consumers and the program.

The Associate Director will participate in the Agency’s on-call service rotation as Manager on-call and will be required to travel throughout the Agency’s catchment area.

RESPONSIBILITIES: Monitor and review the implementation of existing departmental development activities to make optimum use of staff, facilities and resources.

Develop evidence-based practices that continuously improve housing services and projects with a focus on data, process tools and overall community impact.

Build solid relationships with landlords and community partners to develop opportunities to collaborate and positively impact housing capacity outcomes.

Establish and maintain partnerships with key stakeholders and ensure the collaboration and partnerships of key stakeholders through the development of formal and informal agreements and memorandums of understanding.

Develop and oversee program processes, as well as setting and monitoring achievement of program goals.

Work with the Director of Community Services and Housing to make recommendations around program improvement and expansion initiatives and participates in their development.

Regular engagement within the community on housing initiatives, training and funding partnerships.

Proposal development in line with Agency housing strategies ESSENTIAL QUALIFICATIONS Master’s degree is required.

Minimum of ten years of supervisory experience in the field of healthcare.

Minimum five years of experience working in mental health, addictions or supportive housing.

Property/Maintenance experience an asset Strong organizational, problem solving, critical thinking, program development skills and business acumen.

Above average writing ability; ability to analyze written reports, complex documents and publications.

High level of integrity, confidentially, and accountability.

Sound analytical thinking, planning, prioritization, and execution skills.

Must have a valid Ontario driver’s license and use of a reliable vehicle.

Able to successfully complete and provide a current Police Vulnerable Sector Check.