Contractor Sales Team Member

The responsibilities of the Contractor Sales Team Member are:

• Greet customers warmly and ensure a good customer experience;
• Build and develop professional relationships with customers;
• Assess customer needs an provide expert advice on any products;
• Participate & organize special events for customers;
• Follow up on orders and answer phone;
• Prepare estimates/quotes on the store system, check availability of merchandise, delivery delays, prices, suppliers, etc;
• Keep customer’s file up to date;
• Keep current on competitors' pricing
• Keep up to date with new products and their functions;
• Ensure compliance with procedures and company’s standards;
• Record transactions and collect payment for the purchased items;
• Be aware of current promotions and flyers;
• Ensure and participate in the maintenance of their department;
• Comply with policies and procedures regarding loss prevention, breakage of goods and health and safety;
• Perform other duties as requested by the supervisor.

Do you have a knack for first-class customer service? Do you have general knowledge of building material and supplies? You have what it takes to be part of our team!