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(CAN) Supervisor, IT

Walmart Canada

This is a Full-time position in Barrie, ON posted March 10, 2021.

Position Summary This position is responsible for ensuring the smooth daily operation of the IT department, planning and supervising IT projects, and for maintaining current systems through the provision of preventative and reactive maintenance on all computer resources including hardware, software, data files, application programs, networks, and telecommunications technologies currently in place What you’ll do Supervises the resolution of user problems and help desk inquiries through the ‘open ticket’ process.

Plans, schedules, and supervises the implementation and completion of planned projects within the IT department.

Ensures the operation of all computer equipment by supervising the maintenance, repair, security and monitoring requirements.

Handles troubleshooting of malfunctions, maintenance of equipment inventories, and the ordering, preparation, and staging of new equipment into the organization.

Provides subject matter expertise and supervises the provision of application, technical support, and technical training to the end user.

Documents and communicates all required information vital to the end user’s effectiveness and productivity.

Provides reports as requested by the end user to support business needs.

If applicable, manages team by hiring and training, mentoring, assigning duties, providing recognition, and conducting performance appraisals.

Minimum Qualifications Outlined below are the required minimum qualifications for this position.

If none are listed, there are no minimum qualifications.

Age
– 18 or older Preferred Qualifications Outlined below are the optional preferred qualifications for this position.

If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.