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UPS inc.

This is a Contract position in Caledon, ON posted February 4, 2021.

Future You wants to know – what is life at UPS really like? You’ll see that it’s about opportunity, teamwork, a supportive culture and benefits that help you become everything you’re envisioning right now.Explore the many ways UPS can enrich life for Future You. And if you’d like benefit information, find it with the specific job you’re looking for.

Job Description:

This position provides inbound telephone customer support and determines the nature of the call or inquiry. He/She communicates with internal/external customers on a daily basis via phone, fax, and email. This position inputs and processes shipments, domestic and international, in accordance with UPS and local government policies.


  • Screens incoming calls
  • Keys data accurately within time specific deadlines into UPS systems.
  • Provides administrative support to Management team
  • Customer service support resolution
  • Dispatch over 100 drivers daily


  • Excellent communication skills
  • Accurate typing speed of 40+ words per minute
  • Ability to work in a fast-paced, high-pressure environment
  • Availability to work flexible shift hours
  • Able to work in a fast-paced environment
  • Able to problem solve and deal with a high stress environment


  • $14.70 per hour with yearly increases
  • Benefits after 60 working days
  • Pension plan after 12 months of service
  • 5 paid personal days off
  • 2 weeks vacation
  • Stock purchase plan


  • 8 a.m., 11 a.m.., and 2 pm available
  • 5 plus hours per day

UPS Canada is a diverse and equal opportunity employer. Please advise our HR representatives if workplace accommodation is needed. Thank you for your interest in UPS Canada.