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Credit Shipping / Receiving Clerk

Patterson Dental - Dentaire Canada inc.

This is a Contract position in Mississauga, ON posted December 1, 2020.

The Toronto branch is looking for a Credit Shipping / Receiving Clerk to join their great team. You will be responsible for the whole logistic of the process of the branch credits of the returned products. If you are looking for a new challenge this might be what you are looking for!

Major Duties:

  • Process customer credits / returns.
  • Ensure orders are packed properly for return to avoid any damage during shipping.
  • Coordinate returns from customers shipments.
  • In charge of returns and credits to customers.
  • Responsible to answer all customer inquiries.
  • Process all returned items to the head office.
  • Act as the backup resource for the shipping/receiving department.
  • Keep track of shipments.
  • Operating forklift as required.
  • Issue waybills to customers for all return products.
  • Switchboard duties as required
  • Perform other tasks requested or required.

Job qualifications:

  • High school diploma or equivalent.
  • Work experience preferably in receiving, order processing, shipping or customer service.
  • Hold a valid forklift license.
  • The candidate must be able to read and understand the service process, as well as follow the work instructions within the department.
  • Ability to lift a minimum of 50 pounds.
  • Excellent time management skills and attention to detail.
  • Basic knowledge of Microsoft Office (Word & Excel), use of computers and printers.
  • Good communication skills, both written and verbal in English.