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Salesforce Senior Lead


This is a Contract position in Toronto, ON posted March 9, 2021.

Join Accenture and help transform leading organizations and communities around the world.  The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance.  Choose Accenture, and make delivering innovative work part of your extraordinary career.


It is currently our objective to assign our people to work near where they live. However, given the nature of our business and our need to serve our clients our employees must be available to travel when needed.

People in our Client Delivery & Operations career track drive delivery and capability excellence through the design, development and/or delivery of a solution, service, capability or offering. As a Salesforce Business Group Practitioner, you will join a global community of talented and like-minded professionals to help our clients accelerate their vision, realize more value and create a competitive advantage. You will leverage and contribute to our extensive library of assets, collective experience, and thought leadership to tailor unique solutions for our clients. Our culture is focused on providing you with the tools and opportunities to develop your consulting and technology expertise.


The Salesforce Practice Lead has the following responsibilities:

  • Act as Engagement Lead on engagements to ensure successful delivery of the projects in terms of scope, deliverables, budget, client satisfaction, achievement of required business outcomes and team engagement
  • Understand client’s business needs and assess how to enable a solution to meet their needs
  • Play an important strategic role in the relationship with our alliance partners through identification of strategic opportunities, and coordination of marketing activities and campaigns. 
  • Demonstrate functional CRM and relevant industry knowledge and an understanding of current trends and issues.  Leverage subject matter expertise in discussions with clients
  • Create innovative and differentiated offerings, staying relevant and in sync with market demand.
  • Help lead and grow the Salesforce practice team through recruiting, people development and people engagement activities in coordination with the rest of the Canadian Salesforce practice leadership team..
  • Work together with  Accenture account and industry leads to originate new Salesforce engagements in the region.
  • Drive continuous improvements within the projects and recommend improvements towards the technology to the client
  • Interact with senior management levels at a client and/or within Accenture, which involves negotiating or influencing on significant matters.