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Customer Engineer

Microsoft Canada

This is a Contract position in Toronto, ON posted December 27, 2020.

Do you have a passion for Cloud Services? Do you love to solve problems and help improve the quality of Microsoft’s products? Are you customer obsessed and have a growth mindset?  If so, this is a great opportunity for you. Microsoft Customer Success organization is looking for a Customer Engineer.  In this role, you will be working with customers and partners building, deploying, operating and optimizing large complex enterprise environments.  You will also be responsible for customer satisfaction, deployment, adoption and support of enterprise Microsoft deployments.

As a CE, you will be a key technical resource for the customer, primarily focused on delivering proactive services such as education workshops, delivering assessments and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. The role can include a mixture of short and long-term customer engagements.