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Associate Partner, Talent and Transformation

IBM Canada

This is a Contract position in Toronto, ON posted December 28, 2020.

As a Business Sales & Delivery Executive, you will support IBM’s consistent growth by bringing to the table your business development, sales, account management, and delivery skills. Picture yourself working with a highly motivated, highly successful team with a proven sales record in IBM’s top technologies. If you’re ready to bring insights and experience in areas such as IoT, Blockchain and digital transformation, we are ready to offer you a best in class career development.

Your Role and Responsibilities
IBM Global Services is the largest business services and technology provider in the world and the fastest growing business division of IBM with more than 190,000 employees serving clients in over 160 countries. Global Business Services (GBS) is the professional services arm and encompasses management consulting, systems integration and robotic process automation. Our Cognitive Process Transformation team integrates IBM’s Finance, Procurement and Talent & Transformation consulting capabilities.
We are currently seeking an experienced Associate Partner, Talent & Transformation. We wish to add senior talent to our Cognitive Process Transformation team to help drive our market growth and shape new solutions which deliver end-to-end transformation for our clients. We advise clients on HR strategy and implementation of innovative and transformational solutions that enable our clients to reimagine employee experience, leverage AI and move to the cloud.

The Talent & Transformation team helps clients to integrate human and AI capabilities to drive optimal organizational performance by modernizing their HR function to improve the employees experience and optimize costs by aligning HR technology strategy with HR service delivery models to deliver efficiencies.

Are YOU ready to embrace this unique opportunity?

As an Associate Partner in this position, will:

  • Have proven experience and knowledge in the area of Talent and Change Services including HR transformation, HR cloud implementation, talent development, learning, organizational change, HR outsourcing, intelligent workflows and dynamic operating models;
  • Fully appreciate and commit to ensuring the successful delivery of consulting services, leading to high client satisfaction;
  • Have advisory oversight of complex services engagements;
  • Demonstrate an expert understanding of the appropriate methods and skills to be used to lead complex engagements;
  • Contribute to the growth of intellectual capital within the practice area and support the development of other consultants through participation in mentoring or coaching activities;
  • Establish trusted long-term relationships with clients through engagement activities while developing strong and trusted relationships with other team members on services engagements.

This position is client-facing and you will:

  • Identify, qualify, assist, and manage the closing of new business opportunities and be accountable for managing the financial success of that business;
  • Be accountable for the financial success and client satisfaction of engagements under your direction;
  • Understand the interaction of business requirements to underlying technological solutions and be able to identify ‘starburst’ business opportunities;
  • Articulate industry leading solutions and bring in the right resources to the client at the right time and achieve quick responses to client demands;
  • Define criteria for the scope, risk and profitability of engagements, as well as the viability of entering new marketplaces and geographies;
  • Significantly influence client satisfaction with IBM through knowledge of industry, ability to articulate solution value, and services delivery;
  • Participate in ongoing billable client activities when not participating in new business development or bid and proposal activity;
  • Be expected to generate new sales typically in the range of $5M to 10M US annually.

Candidate must have the ability to work in Canada without a current or future need for visa sponsorship. However, all candidates must be able and willing to travel based on assigned project demand. Travel requirements may vary but could be up to 80%. Candidates are not able to refuse project based on travel.

Required Technical and Professional Expertise

  • 10 plus years consulting experience with increasing management responsibilities;
  • Strong financial services knowledge (banking and insurance);
  • Proven end to end sales cycle success;
  • Proven track record in developing strong client relationships with a particular focus at the executive levels;
  • Proven track record in delivering successful projects, notably complex cultural problems, HR Reinvention and change challenges (changes associated with large scale, complex transformations including ERP implementations, implementation of new operating models and business process outsourcing;
  • Strong communication skills including extensive experience dealing at the executive level;
  • Demonstrated people management at all levels;
  • Demonstrated project management & project governance ability;
  • Demonstrated business acumen including negotiation skills & contact/profit management;
  • Leadership skills and ability to multitask within a fast paced & dynamic workplace.

Preferred Technical and Professional Expertise
See above.

About Business Unit
IBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world’s economy. IBM Services partners with the world’s leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.

Your Life @ IBM
What matters to you when you’re looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM
IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location Statement
For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.