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Analyst / Senior Associate, Class Action Claims Administration


This is a Contract position in Toronto, ON posted December 23, 2020.

Job Type: 11128 
Primary Location: Toronto, Ontario, Canada 
All Available Locations: Toronto 


Learn from deep subject matter experts through mentoring and on the job coaching
Be encouraged to deepen your technical skills…whatever those may be.
Partner with clients to solve their most complex problems



Are you looking for an exciting opportunity to work with Deloitte’s Financial Advisory team? 

What will your typical day look like?



Working collaboratively with the Class Action Administration team, you will be responsible for supporting the administration of class action claim settlements. As a core team member, you will assist with data collection and management, data intake, processing, initial assessments and quality reviews of submissions received from claimants. You will participate in the development of stakeholder communications including responding and logging claimant inquiries. Maintaining firm and client confidentiality, you will be involved in developing and compiling monthly reporting for all aspects of class action administration status points relevant to various stakeholders. As part of claims administration set-up, you will assist with establishing, active monitoring and updating of class action website content, as well as developing detailed process flow documents required for the customization of the technology platform used to process claims. You will proactively handle queries from various stakeholders and parties to the settlement agreement, as well as liaise with suppliers and sub-contractors. 

About the team



Class Action Administration Services is a growing practice of Financial Advisory practitioners who specialize in the Administration of Class Action Settlements for small, medium and large scale class actions in matters pertaining to both the private and public sectors. The practice has developed technology solutions that provide class action claims processing, management, and administration services, tailored to each particular class action as well as the relevant needs of stakeholders.

Enough about us, let’s talk about you



You are someone with:


•    Excellent command of Microsoft Excel, Microsoft Word and Microsoft PowerPoint;
•    Excellent verbal, written, and interpersonal communication skills; bilingual (French/English) is an asset;
•    Excellent attention to detail and ability to work in a fast-paced work environment; evening and weekend availability required;
•    A flexible team player with strong problem solving abilities and commitment to quality;
•    An undergraduate degree or college diploma in business or similar field. 

Why Deloitte?

Launch your career with The One Firm where you can make an impact that matters in a way that you never thought possible. With endless opportunities at every turn, and a culture built to support and develop our people to be the very best they can be, Deloitte is The One Firm for you to learn, grow, create, connect, and lead. We do this by making three commitments to you:

  • You will lead at every level: We grow the world’s best leaders so you can achieve the impact you seek, faster.
  • You can work your way: We give you the means to be flexible in how you need and want to work, and we have innovative spaces, arrangements and the mindset to help you be wildly successful.
  • You will feel included and inspired: We create a deep sense of belonging where you can bring your whole self to work.

The next step is yours

Sound like The One Firm. For You?

At Deloitte we are all about doing business inclusively – that starts with having diverse colleagues of all abilities!  We encourage you to connect with us at if you require an accommodation in the recruitment process, or need this job posting in an alternative format. We’d love to hear from you!

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.