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IT Solutions Architect

G.1440, LLC

This is a Full-time position in Markham, ON posted August 21, 2020.

IT Solutions Architect LOCATION Markham, Ontario, Canada Permanent position Full benefits package Base salary bonus Architect Deployment Design new, complex, multi-business, multi-location systems in support of 50 child businesses, each with unique requirements Design and deploy new systems and enhancements to existing systems, software, and operating systems Assist in cost-benefit analyses for proposed systems to aid management in making implementation decisions Conduct research on software and systems products to justify recommendations and to support purchasing efforts Oversee the design and implementation of new systems Strategy Planning Work with other team members, decision-makers, and stakeholders to define business requirements and systems goals, design, and to identify and resolve business systems issues Evaluate, recommend and implement new products to extend the reliability, responsiveness, and effective use of the data network and server environment Develop, implement and maintain policies, procedures, and associated training plans for network and systems administration, usage, and disaster recovery Operations Build, maintain and follow Standard Operation Procedures Follow and implement Governance Standards Follow and implement GDPR Standards Configure systems and networks to ensure their smooth and reliable operation for fulfilling business objectives and processes Perform high-level root cause analysis for service interruption recovery and creating preventive measures Troubleshoot and resolve hardware and software problems Record and submit daily, accurate time cards in support of project invoicingbilling Other duties and projects as required by the company REQUIRED EXPERIENCE Expert knowledge of Windows Server and Workstation-class Windows platforms Proven experience with systems planning, security principles, governance, and IT management best practices Excellent software and network troubleshooting experience Experience in network design, deployment, and upgrading.

Experience with VMware andor Hyper-V management and implementation.

Office 365 Exchange Online Microsoft Teams TCPIP, SMTP, HTTP, HTTPS (IIS, Apache), SSL Certificates Working knowledge of Cloud Virtualization, Azure, AWS andor Google cloud experience PREFERRED EXPERIENCE Experience deploying Microsoft Azure Multi-Factor Authentication (MFA), Intune, MBAM, Azure AD, App Proxy ADDITIONAL QUALIFICATIONS Excellent English communication skills are essential.

Must be able to give and receive correct information, explain difficult information in laymanrsquos terms, and maintain a customer service attitude to all levels of users.

Exceptional documentation skills Exceptional customer service skills Ability to design, investigate, troubleshoot and resolve complicated technical issues Ability to effectively prioritize and execute tasks in a high-pressure environment Highly self-motivated and directed, with keen attention to detail Proven analytical and creative problem-solving abilities Excellent written, oral, and interpersonal communication skills Ability to communicate ideas in both technical and user-friendly language Available for infrequent business travel Ability to work within a diverse geographically-distributed team Willing to adjust work schedule to accommodate business needs Ability to adapt to different cultures with varying degrees of physical living standards, accommodations, and environments Able to sit at a computer workstation for extended time periods and fully utilize the PC monitor, keyboard, mouse, and required programs This is a permanent position with a complete benefits package that includes a yearly bonus.