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March Networks: Infrastructure Support Manager

March Networks

This is a Full-time position in Ottawa, ON posted January 30, 2021.

Opportunity:The Senior Manager, Infrastructure and Support will provide leadership and oversight in the implementation and maintenance of the core infrastructure technology at March Networks.

The Senior Manager will work closely with the business to ensure that plans are supported by the IT infrastructure.The ideal candidate is a proven leader who brings a wealth of experience and demonstrated ability to drive and support continuous improvement in IT service delivery.Duties and Responsibilities:Build and execute on IT Infrastructure and Cybersecurity strategic plansManage the design, implementation, maintenance, upgrade and support of systems and core infrastructure technology (physical, virtual, and cloud)Keep the company’s networks, systems, and data secureWork with stakeholders to define business requirements for new technology implementationsEnsure performance and health monitoring of key IT infrastructure componentsManage overall IT infrastructure and support day-to-day operations to improve performance, user’s satisfaction, and IT costsEnsure the infrastructure team is monitoring and mitigating infrastructure vulnerabilities and related risksDevelop business case justifications and cost/benefit analyses for spending and initiatives for IT infrastructureDevelop and implement corporate IT policies, standards, guidelines, and proceduresManage relationships with vendors in the IT Infrastructure and Security spaceStay informed of IT industry trends and assess impacts on current infrastructure and future needsQualifications:Bachelor of Science degree or equivalent, preferably in Information Technology, Computer Science or a technology related disciplineMinimum 7 years of IT Infrastructure experience with a minimum of 4 years of management experienceStrong technical knowledge and hands-on experience in IT infrastructureSolid experience with cloud technologies in general and AWS services in particularHands-on experience with cybersecurity matters including implementation and maintenance of security controls at different areas and layers of the infrastructure landscapeStrong expertise with networking, telecommunications, cabling, and wireless networksProven experience with firewall solutions managementHands-on experience with data center operations and technologies including technologies from VMware, NetApp, Cisco UCS, etc.Experience implementing and maintaining Backup and Disaster Recovery solutionsExperience with Windows and Linux environmentsExcellent analytical and problem-solving skillsExcellent communication, interpersonal, organizational, and planning skillsAbility to build and maintain relationships across all levels and functional areasSuccessful track record of leading, mentoring, and motivating employees