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Manpower: Customer Service Orientation


This is a Full-time position in Sault Ste Marie, ON posted September 5, 2020.

We believe that developing a winning team of employees is critical to achieving our vision of making Canada stronger by delivering our customers’ promises.

Don’t miss this opportunity to be part of a national organization that plays a meaningful role in the lives of all Canadians.

Apply today!

Location: Sault Ste.

MarieSchedule: M FPayment: $16.00 $17.00 / hour Customer service orientationAbility to problem solveExcellent in relationship buildingExperience and adaptation to using technologyExcellent communication skillsTakes personal responsibility and accountability for actions and situationsCustomer Service Orientation: *Serving our customers in the most efficient and courteous manner on the telephone and in person*Up-selling and cross selling Corporate Products and Services*Handling customer complaints and inquiriesProblem Solving:*Working to resolve problem shipments *Working to resolve equipment and technology challenges*Working with Head Office, local management, Drivers, warehousing staff, account managers and other Corporate partners to ensure excellence in customer serviceRelationship Building:*Building a positive relationship with Head Office, local management, Drivers, Warehousing staff, account managers and other Corporate Partners*Building a positive relationship with customers*Building a positive relationship with key contacts Vendors, building tenants, etc.Technology:*Assisting customers with shipping details and account challenges*Loading, scanning, logging and calling resolution freight*Cash reconciliation including deposits, key controlCommunication:*Communicating in a positive manner with Head Office, local management, Drivers, warehousing staff, account managers and other Corporate partners orally and in writing*Listening to customers and key partners*Communicating to customers and key partners in a positive mannerPersonal Responsibility and Accountability:*Compliance to all Corporate Policies and Procedures (including uniforms)*Adhering to all Safety Standards*Being on time/attendance*Living the Purolator Values *Representing the Purolator Values to Customers and key partners *Other duties as assigned by management