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HR Coordinator Tier 1

EY Canada

This is a Contract position in Toronto, ON posted January 29, 2021.

The opportunity

We are looking for a Human Resources Coordinator to work in the Talent Shared Services. The coordinator will support the Canadian Talent team and other HR activities within Talent Shared Services. The HR Coordinator is the first point of contact responsible for answering inquiries from staff members regarding human resources policies and processes. The HR Coordinator’s work is generally determined and managed by his/her supervisor and includes performing transactions, coordinating events, data entry, records management, and other HR processes. This role will involve significant interaction with employees and other HR clients.

Your key responsibilities

  • Provide general Human Resources support by serving as the first point of contact for employees, managing or escalating issues as necessary;
  • Answer routine questions for managers and employees, and assist with problem solving;
  • Proactively relays potential employee/partner service issues to the Supervisor and/or HRC Lead;
  • Enter new employee information into computer database, working closely with Payroll, COE’s and the service Line(s);
  • Administer the employee departure process, including conducting exit interviews, providing departing employees with pertinent and accurate information, and completing GHRS and related transactions;
  • Create and maintain all necessary personnel files;
  • Assist Human Resources team with implementation and communication of major people processes including performance management, compensation and recruiting.
  • Responds to general HR queries from employees through the EYHR Helpline (chat, email and phone);
  • Conduct new employee orientations and presentations, and ensure all necessary forms and documents are completed and returned;
  • Provides coordination/administrative support for other national processes such as orientation (e.g. materials, scheduling, presenting), service awards coordination, and compliance (e.g. Institute Processes).
  • Maintains the appropriate level of process knowledge, customer satisfaction, and quality metrics. Utilizes all available knowledge sources, procedures and tools.
  • Assists in updating procedures and policy documents on the firm sites
  • Varied recruitment support
  • Helps with special projects as necessary

Skills and attributes for success

  • Excellent interpersonal and teamwork skills
  • Strong attention to detail
  • Ability to remain efficient and extremely organized while handling a high volume of work
  • Ability to prioritize and execute multiple tasks
  • Strong communication and listening skills
  • Demonstrated initiative and ability to seek out answers to questions and problems
  • Extremely trustworthy and capable of handling highly sensitive and confidential information
  • Strong PC proficiency including MS word, Excel and PowerPoint
  • Ability to learn new applications and techniques quickly and effectively

To qualify for the role you must have

  • A Bachelor’s degree or a certificate in Human Resources (or a related field). Equivalent experience will also be considered.
  • 1+ years’ experience in Human Resources is preferred

What working at EY offers

At EY, our Total Rewards package supports our commitment to creating a leading people culture – built on high-performance teaming – where everyone can achieve their potential and contribute to building a better working world for our people, our clients and our communities. It’s one of the many reasons we repeatedly win awards for being a great place to work.

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a comprehensive medical, prescription drug and dental coverage, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:

  • Support and coaching from some of the most engaging colleagues in the industry
  • Learning opportunities to develop new skills and progress your career
  • The freedom and flexibility to handle your role in a way that’s right for you

About EY

As a global leader in assurance, tax, transaction and advisory services, we’re using the finance products, expertise and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. Recognized as one of Canada’s top employers, EY continually strives to be a great place to work and with a commitment to hiring and developing the most passionate people, we’ll make our ambition to be the best employer by 2020 a reality.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Make your mark. Apply today.

EY is committed to inclusiveness, equity and accessibility. We encourage all qualified candidates to apply.