Economical Insurance
Intermediate Claims Representative, Accident Benefits
LOVE WHAT YOU DO
Work is a big part of our lives, so it makes sense to choose a company that offers truly rewarding work. At Economical Insurance®, your contributions, creativity, and energy won’t go to waste. Our passionate culture and pioneering mentality infuse everything we do, which is why our one-million-plus policyholders know we’ll protect their homes, businesses, farms, cars, and pets like they’re our own.
We’re not afraid to see how far we can push the envelope to make insurance better. Our family of companies includes Sonnet, the only Canadian home and auto insurer offering a fully online buying experience, and Petline, the largest Canadian pet insurance company. We’re also preparing to become a publicly traded company, a once-in-a-lifetime career opportunity for everyone who joins our team.
If you’re looking for a company that takes care of its people – and its customers – and has a track record of doing big things, get ready to love it here.
*** Please note: this role is available in Kitchener-Waterloo, London, Toronto, Mississauga and Ottawa ***
What can you expect in this role?
Securing details of claims by corresponding with claimants and/or representatives
Assessing coverage eligibility and reviewing and applying interpretations of policy wordings in the resolution of coverage issues
Applying applicable Priority Rules chart to each claim file
Processing election of income replacement, non-earner, and attendant care claims
Reserving files appropriately after assessing claim
Maintaining detailed file records on an electronic claims system
Processing payments after confirming benefits, eligibility and reserves
Coordinating the most effective course of action for claims
Confirming collateral benefits
Responding to claimant correspondence and accident benefit forms in accordance with the applicable legislation
Reviewing and approving, when appropriate, treatment plans for claimant rehabilitation
Arranging insurer examinations to determine benefits eligibility
Preparing referral packages and obtaining the necessary medical information for insurer examinations
Responding to assessment recommendations
Other duties as assigned
What do you bring to the role?
University degree, college diploma in related field or the CIP designation
Minimum 2 years of accident benefit claims handling experience
Proficient in MS Word and Excel
Professional, friendly and courteous in all interactions, whether with customers or co-workers
Able to perform well in a busy operation and remain calm under pressure
Team player adaptable to a changing environment
Strong written and verbal communication skills
We also take potential into consideration. If you don’t have this exact experience, but you know you have what it takes, be sure to give us more insight through your application and cover letter.
Go ahead and expect a lot – you deserve it.
We offer:
Competitive salaries, with potential for an annual raise and bonus
Pension and savings programs, with company-matched RRSP contributions
Generous time away, including vacation and personal needs days
Paid volunteer days and company matching on charitable donations
Educational resources, tuition assistance, and paid time off to study for exams
Two annual wellness campaigns – participants earn up to $300 each year to spend on almost anything supporting health and work-life balance (think things like spa days, daycare, pet grooming)
An unlimited employee referral bonus program
Flexible work schedule
Discounts on products and services
HOW TO APPLY
To complete the online application process, you’ll need to upload your resume and cover letter in one document. The posting will close at midnight on the deadline date; in order to successfully apply, please ensure your application is submitted by 11:59 p.m. the day before the deadline.
Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting: hrsharedservices@economical.com.
Visit economical.com to learn more about us and what we’re up to.